Terms and Conditions
These Terms and Conditions were last updated April, 2025
1. This website is operated by Collection by Corabeth,
2. These Terms and Conditions govern the relationship between us and our users. By using or accessing or visiting our site, and by making a purchase on our site, you agree to be these Terms and Conditions. If you object to anything in these Terms and Conditions or our Privacy Policy, do not use our site. We reserve the right to update these Terms and Conditions from time to time, and the most recent version will apply to you each time you access or make a purchase on our site.
Definitions and Interpretation
3. In these terms and conditions:
- ‘our content’ means information we publish on our site,
- ‘your content’ means information you post on our site, including information about you,
- ‘collectionbycorabeth.com’ and ‘Collection by Corabeth’ means Collection by Corabeth, Registered in England
- ‘our site’ means our presence on the Internet at the www.collectionbycorabeth.com,
- ‘our’, ‘we’ and ‘us’ means Collection by Corabeth and, where applicable, its employees, affiliates and authorised agents,
- ‘products’ means the goods and/or services provided by Collection by Corabeth including but not limited to our selection of fashion, jewellery and design products supplied on behalf of a range of independent brands,
- ‘seller’ means the named brand, artist or individual on whose behalf we list products and sell them as their agent,
- ‘use’ means use, copy, publicly perform or display, distribute, modify, translate, and create derivative works of,
- ‘user’ means any user of our site,
- ‘you’ and ‘your’ include any user of our site.
Orders and Payments
4. All orders are subject to acceptance and product availability. Unless otherwise specified, items listed on our website are in stock and available for delivery. Orders may be fulfilled directly by the seller or by us on the seller's behalf. All items, regardless of their location, are sold on behalf of the seller indicated on the product page, with us acting as their agent.
5. We require full payment for the items ordered before we can accept your order. Once payment is received, we will confirm the acceptance of your order by sending an email to the address provided in your order form. However, we reserve the right to reject the order, or in cases where the seller is unable to fulfill the order, the item may become unavailable. If your order is rejected or the item is no longer available, we will notify you promptly and offer a full refund. Our liability, as well as the seller’s, is limited to providing a full refund in such circumstances.
6. Your order is accepted under the Terms and Conditions outlined here, which govern the relationship between you, us, and the seller.
Your Details
7. By providing us with your details to make a purchase you agree that:
- You will provide us with accurate personal information to the extent necessary to process and fulfil your order and will keep this information up to date,
- You will not create an account on the site for anyone other than yourself without permission and you will not share your account details with anyone else or do anything else to jeopardise the security of your account,
- You will notify us of any breaches of these Terms and Conditions or any breach of security of your account by e-mailing us at collectionbycorabeth@outlook.com.
Access
We reserve the right, at our sole discretion, to deny users access to our site or any part of the site without prior notice. This may include blocking IP addresses or declining to provide services to any user found to be in breach of these Terms and Conditions of Use.
Price and Payment
10. The prices for the goods and/or services you order are as listed on our website at the time of purchase. If you fail to pay any charges in accordance with these Terms and Conditions, we reserve the right, at our discretion and without prejudice to any other rights, to refuse to provide the goods and/or services. In such cases, we are not required to provide advance notice.
11. Prices are subject to change at any time. However, such changes will not affect orders for which we have already sent you an order confirmation.
12. Although we make every effort to ensure accurate pricing, there may be occasional errors. If the stated price of a product is lower than the correct price, we will contact you for instructions before proceeding with delivery, or we may reject your order and inform you accordingly. If the stated price is higher than the correct price, we will charge you the lower, correct amount at the time of delivery.
13. We may use third-party payment processors to handle transactions on our website. We make no representations or warranties regarding the services provided by these third-party processors.
Taxes
14. We have made every effort to make clear whether the quoted prices for items available through our site include any relevant tax and/or duty or do not. Where in any case it is not clear please note before you make an order that you might be required to bear a liability to tax or duty (for example customs duties) imposed by operation of law for shipment to your country that is in addition to the price.
Delivery
15. Delivery will be made as soon as possible after your order is accepted.
16. For non-personalised/made-to-order items, we aim to ship within 3 working days. (This does not include weekends).
17. All items that are 'made to order' or 'personalised' may take longer and vary from product and brand, although we aim to ship within 5 working days, please check item descriptions for specific information.
18. There may be specialist items that take longer to make, such as printed wedding material, this will be outlined on the product page.
19. Once you have placed your order, you will receive order confirmation and shipping notifications via email
20. In any event, delivery will be made within 14 days of your order, unless stated otherwise.
21. A delivery fee will be charged in addition to the cost of the goods purchased. The delivery fee in respect of your order with us will be advised to you at the time your order is made.
22. Once the item is shipped, it remains Collection by Corabeth's responsibility to ensure safe delivery, if you have any trouble at all please do get in touch with our customer service team and we will help.
23. If you miss your delivery, please follow the instructions that are sent via SMS or on the card left at your door to follow up with the relevant postal service.
24. If you’re in the unfortunate position to have had your parcel stolen, your rights will depend on whether you gave Collection by Corabeth's or courier permission to leave your parcel there. Examples of giving permission include: You selecting an option on the retailer's website that confirms you're happy for your goods to be left with your nominated neighbour if you're not in or You responding to a 'Sorry we missed you' email from the courier, confirming that you're happy for the courier to leave your goods in your 'safe place' when they attempt to redeliver the goods tomorrow.
25. The customer is responsible for paying import & duties, it is not the responsibility of Collection by Corabeth. You cannot cancel an order with made-to-order or personalised items in it.
26. All personalised items will take between 5-10 working days, to make, they will then ship to you on your chosen delivery service which the customer chooses at checkout.
27. If you need your item within 10 days please select the UK Express Personalisation Service at check out where we aim to deliver to you within 5 working days.
28. We aim to deliver you the quickest and best service possible. If you have a special request and need something faster than initially anticipated, please do email us at collectionbycorabeth@outlook.com and we will always endeavour to help, please note rushed order fees will apply.
29. If you have ordered a selection of products, both customised and not, these will not ship without all items being ready for dispatch. Once all your products have been prepared, your package will be shipped.